Fulfillment and Call Center
Rapid Fulfillment: Rapid provides a wide range of fulfillment services. From receiving orders, warehousing, order pick & pack, to inventory management, returns handling and worldwide shipping. Whether you’re an established multi-channel brand or a small-start up expanding your online or mail order sales, we guarantee that we can fulfill your business needs, supporting you with solutions to grow your domestic or international customer base.
Rapid Call Center: In addition to our fulfillment services we offer call center services through our dedicated call centre operation US, Canada, South America and Europe. Our highly trained and experienced team can handle your customer calls effectively and efficiently. Rapid call center provides 24/7 customer service for our clients of all sizes in English, Spanish, German and French. In addition to world class customer service, our clients see a huge decrease in chargebacks and refunds using our incentivized offers over the phone to keep the product.
What sets us apart is our dedication to boosting our clients revenue. In addition to customer service we offer a number of money making opportunities.
- Make money form your partial sales data: If your prospect didn’t buy your product, let us give it a try on the phone. We will close 30% of all connects on a flat CPA basis creating a huge new revenue stream that might otherwise be lost. If you don’t want more sales because of merchant account volume limitations, we can still buy your leads and send the sales to other approved 3rd party vendors.
- Make money from your Customer Data: You have a happy customer but that is half the battle if you want to be profitable. Now it’s time to let Boost go to work and generate more income by calling your customer and doing a warm confirmation order call. On a CPA basis, we confirm the order and then sell them one of your approved up-sells or an approved 3rd party up-sell if you don’t have one. Most of the time this sale could be double or even triple the original order.
All outbound sales services are provided on a performance basis. Our clients only incur a cost when a sale is generated. We only charge a fee when you make money!